Levi, Ray & Shoup, Inc.
Careers
Job Description
LRS is in need of an IT Systems Administrator for a contract to hire opportunity with our client in Central Illinois. If you’re that person, submit your resume now!
The systems Administrator reports directly to the Director of Information Technology. This position provides IT operational support for all servers, storage technology, network infrastructure, etc. Also, this position aids with Tier 1 and Tier 2 user support for incoming service requests and incidents, while helping to ensure that all production systems are fully operational. This position acts as a mentor to junior level team members.
Responsibilities:
Candidate must be able to effectively communicate in English (written & verbal)
Candidate must have permanent authorization to work in the USA for any employer
LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
The systems Administrator reports directly to the Director of Information Technology. This position provides IT operational support for all servers, storage technology, network infrastructure, etc. Also, this position aids with Tier 1 and Tier 2 user support for incoming service requests and incidents, while helping to ensure that all production systems are fully operational. This position acts as a mentor to junior level team members.
Responsibilities:
- Provide technical support for server and desktop operating systems and hardware platforms as well as troubleshooting for the user community. A broad understanding of different technologies is essential.
- Major functions include:
- Implementation and documentation
- Utilize ITIL best practices around IT Service Management (ITSM) and IT Asset Management (ITAM), including change management
- Customer service level 1&2 support
- Support of server infrastructure (Windows, Linux)
- Manage DNS, SSL certificates, printing, server hardware, patching, anti-virus, etc.
- Responsible for the day-to-day operational support, including after-hours call rotation
- Trouble tickets/ Troubleshooting
- Systems installation, maintenance, and configuration
- Adhering to standard operating procedures within IT Operations, including staff training and documentation.
- Fulfilling service requests
- Patching systems and deploying security remediations
- Ensuring backups are successful
- 3+ years of experience with the following:
- Customer service level 1&2 support
- Support of server infrastructure (Windows, Linux)
- Managing DNS, SSL certificates, printing, server hardware, patching, anti-virus, etc.
- Microsoft Active Directory, AD Group Policies, and Windows Security
- Azure cloud environment
- Providing day-to-day operational support, including after-hours call rotation
- Systems installation, maintenance, and configuration
- Adhering to standard operating procedures within IT Operations, including staff training and documentation.
- Performance monitoring of infrastructure and applications
- Incident management
- Fulfilling service requests
- Patching systems and deploying security remediations
- Ensuring backups are successful
- Scripting and automation using PowerShell, VBS, batch, etc.
- General knowledge of Windows, Linux, and VMware operating systems
- Functional knowledge of Cisco layer 2/3 switches and Palo Alto firewalls
- Experience with Microsoft Azure Cloud Environment configuration and management
- Effective hardware and software problem-solving abilities.
- Ability to manage small projects using project management concepts and tools
- Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people.
Candidate must be able to effectively communicate in English (written & verbal)
Candidate must have permanent authorization to work in the USA for any employer
LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.
